Everything Fishy is acting as Texas Distributor for Stone Technologies, at their request. Large orders will ship direct to the end user, Everything Fishy generally has some inventory on hand for small orders. Stone Technologies is the manufacturer, and warranties their products.. This is one way that we keep the price of our products so low compared to some of our competitors because we do not have multiple levels of distribution with the associated mark up commissions etc. If your purchased your product through Everything Fishy, please call or email for a return authorization before shipping unopened product anywhere. Everything Fishy generally has a no-return policy for the retail division. We're still working the bugs out of this section. |
Our Guarantees and Warranties1—Lifetime Limited Warranty for Concrete Sealer X-1 and Concrete Sealer X-2 If within the lifetime of your concrete any of the above products which
were provided by Stone Technologies, Corp. prove to be defective in
material or workmanship or fail to produce results consistent with
Stone Technologies, Corp. specifications for the application in
question Stone Technologies, Corp will replace any defective product or
issue a full refund of the purchase price at Stone Technologies,
Corp.'s sole discretion. Stone Technologies, Corp. cannot be
responsible for inferior materials and other products used previously
providing an unsatisfactory surface to warrant product performance.
Stone Technologies, Corp. will not be responsible for the cost of
removal, installation or re-installation of any products or items
supplied by third parties, where such removal installation or
re-installation is required to repair any defective products.
Furthermore, Stone Technologies, Corp. will not be responsible for and
assumes no liability for the materials or workmanship or any
transportation charges, labor costs or other related replacement of
defective products, without Stone Technologies, Corp.'s prior written
consent. This warranty will be voided if (a) the products have not been
stored, installed, or maintained or applied in accordance with accepted
industrial practice. (b) The products have been subjected to any
accident, misapplication, abuse or misuse, (c) Buyer has used,
repaired, or modified the products after the discovery of the defect
without Stone Technologies, Corp. prior written consent to continue
use, (d) Buyer refuses to permit Stone Technologies, Corp. to determine
the nature of defect claimed, (e) Buyer uses the product in an
application inconsistent with Stone Technologies, Corp.'s
recommendations. 2—100% Satisfaction Guarantee If we cannot resolve the problem to your satisfaction then we will issue a full refund of the purchase price. 3—Privacy Policy We do not retain your credit card information in any type of database. We have an "If in doubt, shred it" policy. For the purposes of marketing analysis Stone Technologies does track who (by IP address) visits our website(s). This information is used in aggregate form to determine how customers are referred to the website (e.g. from Google.com or Yahoo.com, etc.) and/or what country these users come from. This information is not sold or traded to anyone. If you receive an email newsletter or some other form of bulk email from Stone Technologies and you do not wish to be included in future electronic mailings please email them with the word REMOVE in the subject line and you will be removed immediately. Everything Fishy does no direct mail or email advertising.
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